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Privacy Policy – Levedough

Last Updated: September 30, 2026

1. Introduction

Welcome to Levedough, a restaurant based in Bangladesh. We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how Levedough collects, uses, stores, and protects your personal information when you visit our restaurant, use our website at https://levedough.com/ , make a reservation, place an order, or interact with us through our digital platforms.

By using our services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

  • Personal Information: Your name, phone number, email address, and other contact details when you make a reservation, place an order, or contact us.

  • Reservation Information: Your booking date, time, number of guests, seating preferences, and special requests.

  • Order Information: Details about your food and beverage orders, delivery address, and purchase history.

  • Payment Information: Payment transaction details related to your purchases. Payments may be processed through third-party payment providers.

  • Technical Information: IP address, browser type, device information, and website usage data collected through cookies or similar technologies.

  • Customer Feedback: Reviews, feedback, complaints, and messages you send to us.

3. How We Use Your Information

We use your personal information to:

  • Process restaurant reservations, food orders, and delivery requests.

  • Send booking confirmations, order updates, and service-related notifications.

  • Respond to inquiries, feedback, and customer support requests.

  • Improve our menu, services, website, and customer experience.

  • Send promotional offers, discounts, and marketing communications where permitted and, when required, with your consent.

  • Process payments and help prevent fraudulent transactions.

  • Maintain business records and comply with applicable laws and regulations in Bangladesh.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and understand how visitors interact with our services.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Sharing of Information

Levedough does not sell your personal information to third parties.

We may share your information with:

  • Service Providers: Delivery partners, payment processors, reservation platforms, website hosting providers, and other service providers who help us operate our business.

  • Business Partners: Third parties involved in providing services you request, where necessary.

  • Legal Authorities: Government agencies or law enforcement when required by applicable laws or legal processes in Bangladesh.

  • Business Transfers: Relevant parties in connection with a merger, acquisition, or transfer of business assets, subject to applicable legal requirements.

We take reasonable steps to ensure that third parties handle your personal information appropriately.

6. Data Security

Levedough takes reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, provide our services, resolve disputes, maintain business records, and comply with applicable legal obligations in Bangladesh.

When information is no longer required, we will take reasonable steps to securely delete or anonymize it.

8. Your Privacy Rights

Subject to applicable laws in Bangladesh, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information, subject to legal and business recordkeeping obligations.

  • Withdraw consent for marketing communications.

  • Raise concerns about how we collect, use, or protect your personal information.

To exercise these rights, please contact us using the details provided below.

9. Marketing Communications

Levedough may send you promotional emails, SMS messages, or other marketing communications about special offers, new menu items, events, and promotions where permitted by law.

You can opt out of marketing communications at any time by following the unsubscribe instructions in the message or contacting us directly.

Please note that you may still receive essential service-related communications, such as reservation confirmations and order updates.

10. Children’s Privacy

Levedough does not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and address the matter.

11. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

Levedough is not responsible for the privacy practices, content, or security of third-party platforms. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

Levedough may update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable legal requirements.

Any updates will be published on our website with a revised “Last Updated” date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Levedough

hello@levedough.com

01713346853

 

Bangladesh